Service Excellence Academy
Are you already a Service Management Professional, or a young talent striving to become one? Or perhaps you have extensive experience in some other field but would like to make Service Management your area of expertise for the future. Whichever the case, we offer you the training you will need in order to become an even stronger professional!
We offer you an opportunity to attend a training course from 1-3 months to build the needed competences and skills to become a modern Service Management Professional. Our Service Management training program includes lessons on various areas of Service Management such as Service Delivery, Service Operation Processes, Service Integration, Service Design, as well as visits to IT service factories, practical work assignments, IT tools trainings and much more.
We will select up to 24 professional to join our Service Excellence Academy. The chosen candidates can be just starting their career, already experts on service or other area of IT management or finding a new direction to their career. In other words, we are looking for passion, enthusiasm and overall capability over already-there skills.
We will hire you as a permanent employee and you will start to work in customer assignments immediately after joining. At the same time, you will participate in the Service Excellence Academy. At the end of the training you will gain an IT Service Management Professional certificate.
We will enroll the relevant new joiners, who pursue a career in service management, in the program. Thus, you don’t have to apply for this Academy specifically. Just apply normally!
This specific Academy is offered only in Sweden new joiners.
Check also IT Standard for Business from www.itforbusiness.org.