den 5 april 2018
den 23 april 2018
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Scania is currently undergoing an exciting transformation from a traditional truck manufacturer to a provider of complete sustainable transport solutions. IT is a crucial part of this transformation as Scania’s success is depending on flexible and efficient IT solutions that support current and future business requirements.
The work environment at Scania’s IT department is international and our employees are representing many different nationalities and countries. To this exciting and dynamic environment we are now looking for new IT-professionals.
The recruiting group is one of three groups working with Scania Maintenance. At Scania Maintenance we work with a system solution that creates and optimizes individual maintenance plans based on real-time data from the truck to tailor the plans according to each customer’s specific needs. The group work with support and implementation of the product and we are now looking for persons with a significant interest in support.

Your role
As a part of the support team you will on daily basis working with handling, analysing and solving problems that our customers are facing. We also expect that you want to participate in the continuous improvement work within the team to make the support flow as effective as possible. Our ambition is to provide our customers with the best possible support to make their daily operation as smooth as possible.

Your profile
We are looking for someone with a degree in IT or equivalent experience. It is also preferably if you have the following experiences/competences:
• Experience of support or customer interaction in other ways.
• Fluent in English.

We also think that you as a person has the following qualities:
• A team player who appreciates collaborating with other people and are willing to help your team members to achieve the best results.
• Good analytics skills and that you like to solve problems. You can handle cases both on a high-level as well as analysing on a detailed level to solve technical issues. 
• Good communicative skills since communication is to be expected on daily basis, both with development teams and customers.
• You are service-minded and appreciate helping other people.
• You have good capability of prioritizing in which order to solve issues depending on business impact.

We offer
As a Scania employee, you in addition to personal and professional development opportunities, are offered benefits such as company car, mutual bonus, occupational pension, flexible working hours, lunch at reduced prices and much more. If you live in Stockholm, we offer a direct bus service between Stockholm and Södertälje, Scania Job Express.

Further information
If you would like to find out more about the position, please contact Frida Rawet (Group Manager), +468 553 541 89 or Annette Skeppström, (Scania Recruitment Centre), +46 8 553 717 15.
Your application should include CV and cover letter and relevant certificates. Selection is ongoing throughout the application period

Please apply through in order for us to get correct information. In case of problems during applying at, send Your application to
Important! Refer to Scania Job Id 20177884 in the headline and enclose Your CV, personal letter and relevant copies of grades (only in word or pdf-format). We also need Your full name, address, e-mail and cell phone no in order to register Your application. We will not manage incomplete mail applications.

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